Montana Silversmiths Buckles

Manitoba_Rancher · Rancher Joined: 10 Feb 2005 Posts: 2118 Location: Canada

I bought one in January and the other day when I was wearing it one of the loops on the back of the buckle where it hooks onto your belt broke off. I tried to find a contact number for them to see if there is any warranty or not but cant find a number for them.

Yanuck · Member Joined: 10 Sep 2007 Posts: 848 Location: idaho

Mrs.Greg · Rancher Joined: 09 Jan 2006 Posts: 6168 Location: Alberta

Faster horses · Rancher Joined: 11 Feb 2005 Posts: 9424 Location: MT/SD

When I was in Texas I wanted to buy some silver jewelry. Interesting that all I could find was MONTANA SILVERSMITH'S jewelry. I sure didn't want to buy Montana jewelry when I was visiting in Texas.

Did ya all know that Mt. Silversmiths Jewelry isn't silver?????????

And they aren't good on warranty...

Silver · Rancher Joined: 23 Mar 2005 Posts: 1397 Location: BC

I didn't know they weren't silver! Hmph. I've got a pretty nice Mt. Silversmith buckle with 'End of the Trail' depicted on it and at least until now was rather proud of it. lol

Mrs.Greg · Rancher Joined: 09 Jan 2006 Posts: 6168 Location: Alberta

Northern Rancher · Posted: Thu Jun 26, 2008 8:40 am Post subject:

The Highschool buckles are 'Gist' and look like they are pretty well made. I see in the Canadian Pro News there are quite a few trophy buckle outfits up here. I wear an old Stockgrower's buckle that is 20+ years old-they last better if you keep them in the shade lol.

Oldtimer · Posted: Thu Jun 26, 2008 9:00 am Post subject:

I have several old (40+ years) trophy buckles (most Irvine and Jachens) that have all been worn a lot- when not in the trophy case- and even tho the engraving is almost worn off- (especially the colored lettering) they still will take a pretty fair shine if you use some silver polish on them....

I have several of the kids buckles that are Montana Silversmiths- and they never tarnish- shine all the time.....

OldDog/NewTricks · Posted: Thu Jun 26, 2008 1:58 pm Post subject:

A friend “Vic Vaqueze” (sp) was a Boiler Maker (in the 50's) that in his Spare Time (Rainy Days) served and Apprenticeship with Diablo Silversmith up stairs over Rowell Saddle Shop in Castro Valley. Ca
I took a Photo of my girl friends (later Wife) mare and foal (1963± _ Vic (who has long past) Made this Buckle from that photo. (No Charge) (Vic had me buy a 2' X 18" Sheet of Sliver that set on my Coffee Table for years _ he used cuttings from that to make ??? for me) (saved me $$$$)

Over the years I have seen Vic and others copy this Buckle but this one has her name and #1 on the back

OldDog/NewTricks · Posted: Thu Jun 26, 2008 2:18 pm Post subject:

MONTANA SILVERSMITHS® GUARANTEE.
We stand behind the quality and workmanship of our Silver Products. Product deemed to have a manufacturing defect will be repaired or replaced without question or charge. Guarantee becomes void if merchandise has been damaged by accident or normal wear and tear, neglect, improper service or other causes not arising out of defect in material or workmanship.

2. How do I return an item for repair? Please call 1-800-634-4830 for a Return Authorization Number. Including watches for watch band replacement, items under warranty or items not under warranty. Our Address is: Montana Silversmiths, #1 Sterling Lane, Columbus, MT 59019-0839. Please see complete instructions below on how to return an item. We do not do exchanges. Please contact the dealer that you purchased your item from and ask about their exchange policy.

http://www.montanasilversmiths.com/page-customerservice.aspx

Mike · Posted: Thu Jun 26, 2008 2:58 pm Post subject:

the_jersey_lilly_2000 · Posted: Thu Jun 26, 2008 3:05 pm Post subject:

A few years ago Mr Lilly bought me a Montana Silversmiths watch. I wore it for 6 mo, and the leather part of the band broke in half. So I took it back to the store that he bought it at, they sent it in, (cuz it says Lifetime warranty)
Well my watch was gone for approximately three weeks. They called and said it was back. I went to pick it up. And they told me I had to pay 30 some dollars for my watch. I said, "Why?".....it's under warranty. They said, "Only the watch...not the band is under warranty. I was perdy hot about that, paid the amount, got my watch back, asked for the other band that was on it. They said, "Oh, we keep that when we replace something. I said, The original watch was paid for by who? Us.......the second band was paid for by who? Us.....so who do you think owns that band? Me right? They said it was just their policy. I said, "Well from now on it's my policy to never buy another piece of Montana Silversmiths. AND it'll be my policy to discourage anyone else from buying any of it.

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